Formerly Deputy General Manager of the Harrisons Business Unit, Pauline Mager was appointed Head of Human Resources for the Group in 2002. She and her team are responsible for facilitating the development of the ideal organizational structure and culture for DFCH, resourcing the Business with the right people, delivering effective development and training opportunities and managing the Businesses performance and reward systems. Employee relations and involvement also form a major part of her role.

Prior to her time with Harrisons, Pauline lectured at the Cornwall Business School in the UK and also worked for a number of years at Marks & Spencer plc in Personnel Management. She is a member of the CIPD and the Institute of Management.